At Twinings Ovaltine we work hard to provide all of our team members with an inspirational experience, one where everyone can engage, contribute, develop and grow – we call our approach to employee experience Thrive. 

Our core elements at the heart of Thrive contribute to the culture we have cultivated at Twinings. These include our employee survey tool called 'Engage', our D,E&I initiatives 'Belong', that continue to build an inclusive and diverse environment, and our established extensive Wellbeing offering which focusses on a preventative, whole-person approach. All of these Thrive elements are supported by training and development opportunities.

This contributes towards team members experiencing a sense of purpose and fulfilment in what we do. Creating an environment for all of us to thrive in. 

Find out more about our employee experience below.

Twinings’ Master Blenders have been blending tea for more than 300 years. For us, tea is more than just a drink. It's been part of our daily lives and the lives of generations of tea lovers. Find out more about our history here.

Sourced with Care is part of Twinings’ responsible sourcing programme. Every day in gardens and farms around the world, hundreds of thousands of people are growing, tending and harvesting the finest ingredients. Without these people, their skills and the environment where our ingredients grow, a cup of Twinings tea would not be possible. Sourced With Care is our way of recognising the vital role that these people and their communities play through programmes that aim to promote positive change through empowering women, supporting incomes, and improving living standards. We also collaborate with others in the tea sector, including the Ethical Tea Partnership, to develop a more sustainable tea industry. Read more here.

We are an international business with offices and manufacturing sites across the world, employing over 2700 employees, creating brands that people love.

We operate a decentralised model. We do not have large central staff groups directing the business; our belief is that inquisitive people in local businesses reaching out to collaborative people in international roles are best placed to understand, shape and meet the needs of our consumers. 

We aim to provide a welcoming and inclusive experience at our sites, understanding that everyone's needs are different. To inform us of any specific accessibility requirements you may have, please get in touch via your Twinings Ovaltine contact before your visit or speak to our Security or Reception team upon arrival. 

We have been living our values every day since they were first introduced in 2002; they underpin everything we do and are what set us apart. Although our values are longstanding, they are regularly reviewed.

So what does it truly mean to "live the values”? 

Through our collaborative, and curious approach which has been defined by our Values, we have always had inclusivity at the heart of how we operate.

Whether it’s about ‘having respect for the views, skills and knowledge of colleagues’ (Freedom to Act), or ‘going out of your way to help each other be thrive’ (Collaborate), or ‘learning from others’ (Look Outside), our Values have inclusivity at their core.

We believe it is far better to do things together rather than alone or in isolated groups. We believe that everyone has a significant contribution to make and we value diversity of thought and opinion. It’s what gives us an edge.

We are focused on creating an inclusive and encouraging environment where everyone can thrive at every stage of their career journey. We regularly review our people principles and benefits to ensure that they are as inclusive as possible and that they support our employees as their needs evolve over time, recognising that one individuals needs differ from another. By assessing and reviewing our offerings, we aim to create a workplace where everyone experiences being valued, respected, and empowered to realise their potential.

At Twinings Ovaltine we wholeheartedly believe in the value of a diverse team and aim to create an environment where everyone can be themselves, be acknowledged and valued for what they contribute.
 

We work hard to offer equal opportunities for everyone, in an inclusive and healthy environment.  As a wellbeing drinks business, we also recognise the relationship between wellbeing and D,E&I, and how you can’t have one without the other, which is why we align our wellbeing and D,E&I strategies.
 

D,E&I is hugely important to us at Twinings Ovaltine. To create a diverse and inclusive business we started by developing a range of programmes to build awareness, knowledge and understanding. This programme has now evolved to incorporate D,E&I across our businesses, through our policies and practices across the whole employee lifecycle, starting with attraction, recruitment and onboarding, through to personal development and career progression. Whilst we have made good progress to date, we recognise that there is always more to be done and we are focused on continuing our work in this area as we recognise the importance of having a diverse and inclusive business.