Our Recruitment Practices

Our Approach

Our in-house Talent Acquisition Team focuses on building fair and consistent recruitment practice. Once you have submitted your application, you will be paired with one of our Talent Acquisition team members who will guide you through every step of the process. We use specialist software to scan all job descriptions and adverts to ensure that they are non-biased and inclusive. All candidate CVs are reviewed blind by hiring teams, using software to remove any data that could be at risk of unconscious bias, including name and age. The original detail can only be seen once the candidate has been selected for interview.
 
As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their race, colour, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age or any other status protected by law and are devoted to promoting diversity across our workplace.
 
Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity. Please inform our Talent Acquisition Team if you would like to request any adjustments or if you have any accessibility requirements. You will have the opportunity to do this when you submit your application and at any point during your recruitment process.

What to expect

In order to give you the best opportunity to make the most of your application, we have outlined on the bottom of each job role the steps you can expect to take throughout our recruitment process as well as some top tips on what we will be looking for during your interview. The recruitment for the majority of our roles will follow this process but please be aware that there may be some variation depending on the role that you are applying for.

Competency based interview questions

Competency-based interview questions are designed to understand more about your specific skills, behaviours, and qualities that are relevant for performing well in the role we are recruiting for. 

When answering competency-based interview questions, think of it as a chance to tell your story and showcase your skills. You can use the STAR method (Situation, Task, Action, Result) to structure your responses. Share a specific Situation or Task you've faced, talk about the Action you took, and wrap it up with the Result. Keep it real, highlight your role, and don’t forget to sprinkle in your experiences or lessons learned.

The STAR Model

  1. Situation: Begin by describing the context or situation you were in. Provide relevant details about the scenario, such as the setting, the people involved, and any challenges or obstacles you faced.
  2. Task: Next, outline the specific task or objective that needed to be accomplished within the given situation. Clearly explain what you were responsible for or what goal you were working towards.
  3. Action: Describe the actions you took to address the situation or complete the task. Focus on your own contributions and the steps you personally took. Be sure to highlight any skills, strategies, or approaches you utilised.
  4. Result: Finally, discuss the outcomes or results of your actions. Explain what happened as a result of your efforts, whether it was a successful outcome, lessons learned, or any impact your actions had on the situation or organisation.

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